At Daily Grocery Shop, we charge only the minimum delivery rate necessary to provide unbeatable products and service on every order.

We charge a nominal Delivery Cost of *₹50 shipping cost on all orders. *Free delivery on your purchase of ₹1499/- or more.

Delivery Information

Please verify that you have entered the correct delivery information, including home and apartment numbers. Please note that if your package is returned by the shipper as “undeliverable,” you are responsible for both the outgoing and incoming delivery charges, unless the mistake was our oversight.

Order Fulfillment

Please note from time to time product packaging is modified with the resulting changes not immediately updated in the online product photo. The product attributes such as size, quantity, form and/or origin will always be consistent with the online photo and description. 

We process, pack and ship all orders within 24-48 hours of receipt. If there is a problem with your order, someone from our customer service team will contact you immediately.

Out of stock or back ordered items

It is possible that your order may have items that are currently back ordered or out of stock, in such cases it is our policy to ship out comparable alternatives. We may notify you regarding such changes via e-mail or call you in reference to them.

If you do not want any substitutes, kindly leave a note to that effect in your order instructions or once you receive our message you have 24 hours to let us know that the changes are not to your liking. If alternatives are not suitable, we can refund the missing items instead.

Daily Grocery Shop Substitution Policy

  • Daily Grocery Shop will refund the item value if no substitution is found.
  • Daily Grocery Shop will substitute at no additional cost to customer with higher value or larger quantity item if the exact item was not found.
  • Daily Grocery Shop will substitute with another brand of higher value or larger quantity when the ordered brand is not available
  • Note: We have no affiliation with any brand and we don’t swap items to promote one brand over another.
  • We love our customers and would be happy to refund for any inconvenience caused due to this substitution policy.